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Senior Investigator - Flight Safety

Req #: WHQ00012971-AG
Location: Chicago, IL US
Job Category:Safety / Security / Environmental Compliance

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Aviation Safety

Join this crucial department to keep our aircraft flying safely. Members of this department conduct flight safety investigations, educate pilots on potential safety threats and more.


Job overview and responsibilities

Acts as the corporate safety Investigator-In-Charge (IIC) for Flight Safety Investigations (FSI) for assigned incidents and accidents that occur during the operation of all aircraft makes and models operated by the company and where the potential for aircraft damage or serious injury to employees and/or passengers exists. When assigned has the responsibility as the company’s single Point of Contact (POC)/Party Coordinator for all incidents and accidents that are reportable to and/or investigated by the NTSB, ICAO Annex 13 or foreign investigative agencies that involve company aircraft regardless of make, model or location of investigation. Is assigned rotating 24/7 Investigator on Call (IOC) duty. Acts as either the Flight Safety Investigations NTSB Liaison, Flight Ops Liaison, Maintenance/Engineering Liaison, or Human Factors Liaison for the FSI Team. Supports Corporate Safety Management System Safety Assurance, Safety Risk Management, and Safety Promotion.



  • Investigator in Charge (IIC) for assigned Flight Safety Investigations (FSI) and has the direct responsibility to initiate and control all phases of the investigation on all levels within the affected operating divisions
  • As part of the investigation process, the IIC has the responsibility to assess the risk of the incident or accident and to take the necessary actions, within their ability, to identify and communicate the risk regardless of the current investigative status
  • Analyzes flight data and other information in support of investigations
  • Coordinates with the ALPA Central Air Safety Committee and other labor groups
  • In support of the operation as part of a duty schedule, is responsible to be available at all times ensuring 24/7 coverage of the operation regardless of weekends or holidays
  • Acts as the Aviation Safety contact and corporate representative for company and industry aviation safety issues
  • Interface with NTSB, FAA, aircraft/engine/component manufacturers, others in support of accident and incident investigations
  • Member of the Accident Scene Technical Team of the Corporate Emergency Response Team
  • Provides written reports upon completion of accident/incident investigations, detailing findings, analysis, hazard identification and corrective action recommendations
  • Performs follow-up review, as well as personnel and team briefings as required
  • Prepares and presents aviation safety briefings and program/project status reports to senior management as directed
  • Review, interpret, communicate and respond to questions and or issues of corporate policy, government regulations/recommendations and legal inquiries and actions
  • Provides technical feedback to the Aviation Safety Action Programs (FSAP, DSAP, GSAP, MSAP, and ISAP)
As NTSB Liaison, the Senior Investigator
  • Provide operational experience to operating divisions, partners with operating divisions to identify and address areas of risk and create briefings and safety reports for senior management and outside agencies
  • Will be the company representative and point of contact during investigations involving the NTSB, ICAO Annex 13, and foreign investigation authorities. Work closely with the operating divisions and labor group representatives to assess operational risk
  • Provides investigative support for ASAP Programs, data for trends and risks and participate in Safety Action Team (SAT) meetings
  • The liaison may acts as a principle NTSB Party Coordinator or group member during NTSB conducted investigations
  • Keep a record of all NTSB and foreign investigations or inquiries
The Maintenance/Engineering Liaison will also:
  • Coordinate and monitors all NTSB, ICAO Annex 13, and foreign investigation activities for the Managing Director of Aviation Safety
  • Coordinate and monitors the teardown and analysis of components involved in Aviation Safety and NTSB investigations.
  • Acts as the FSI liaison between Maintenance/Engineering Operations.
  • Acts as Maintenance/Engineering advisor to the Flight Safety Investigations Team.
  • Coordinates with Engineering and Maintenance to resolve issues identified as a result of Aviation Safety investigations.
  • Provides support to corporate Quality Assurance (Maintenance and Airline Operations) in support of FAA inquiries.
  • Provides oversight function on engineering flight recorder/data programs
The Flight Ops Liaison will:
  • Interact with Flight Standards and Flight Training on issues related to Flight Safety Investigations
  • Support the Flight Ops SAT and SRT meetings
The Human Factors Liaison will:
  • Develop human factors related criteria for the Flight Safety Investigations process
  • Work with the operating division human factors teams/focal to integrate human factors assessments and considerations into their processes and programs
  • Promote the integration of human factors into data analysis and risk assessment



  • Undergraduate degree in technical, safety, or aviation related discipline or equivalent level of work experience 
  • Microsoft Office. Demonstrated technical writing ability
  • 4-5 years of operational experience in an aviation field
  • Accident investigation coursework from an industry recognized institution
  • Must be legally authorized to work in the United States for any employer without sponsorship
  • Successful completion of interview required to meet job qualification
  • Reliable, punctual attendance is an essential function of the position


  • Bachelor’s/Master's degree in aviation related discipline
  • Accident Investigation Certification
  • Pilot/Dispatcher/Mechanic Certification
  • Presentation and oral communication skills
  • Experience in aviation accident investigation
  • Familiarity with NTSB regulations




Equal Opportunity Employer – Minorities/Women/Veterans/Disabled/LGBT

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