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Reservations Sales and Services Representative - Full-Time

Req #: BUE00000060-GH
Location: Buenos Aires, C AR
Job Category:Reservations - Line

    Customer Contact Center


The Customer Contact Center is the go-to contact for customers who have questions about their travel, their MileagePlus accounts and more. This department also helps customers book and manage reservations.

 

Job overview and responsibilities

  • Sells consultatively
  • Communicates information to customers regarding fares, rates, schedules, routings, travel documents (Visa/Passports, etc.), flight arrival and departure times or related services, in a pleasant, well-modulated voice and courteous manner
  • Resolves customer conflicts requiring handling or service
  • Arranges for ticketing and other special services
  • Notifies customers of flight irregularities and changes in schedules
  • Assists company employees in arranging business and personal travel plans
  • Operates computer terminal equipment to access, input and retrieve information

This position is offered on local terms and conditions. Expatriate assignments and sponsorship for employment visas, even on a time-limited visa status, will not be awarded.

Required

  • High School diploma/GED or equivalent
  • Must be at least 18 years of age
  • Basic computer skills required
  • Must be fluent in Spanish and English (written and spoken)
  • Must be flexible to work any shift in a 24/7 operation including nights, weekends and holidays
  • Must be legally authorized to work in Argentina for any employer without sponsorship
  • Location: Vicente Lopez, Buenos Aires
Preferred
  • College degree 
  • Prefer one year of experience in sales, customer contact, or other related work

 

Equal Opportunity Employer – Minorities/Women/Veterans/Disabled/LGBT

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