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Analyst - Data Science and Innovation

Req #: WHQ00012006-CT
Location: Chicago, IL US
Job Category:Information Technology
Analyst, Data Science and Innovation
Team Overview
The Data and Analytics team at United Airlines enables broad-based and rapid consumptions of data-driven insights and AI, to benefit employees, customers and shareholders.
Job Overview
As an analyst in the Data Science and Innovation team, you will work on complex problems using cutting edge technology in machine learning and AI. You will work with large data sets and build solutions that lead to creating analytics as a competitive advantage for United.
  • Execute solutions to business problems using data analysis, data mining, optimization tools, statistical modeling and machine learning techniques
  • Continuously develop and demonstrate improved analysis methodologies
  • Ensure alignment and prioritization with business objectives and initiatives – help business owners make faster, smarter decisions
  • Sharing of internal best practices and foster collaboration with internal and external teams
  • Create and develop presentations for United leadership and external stakeholders


  • Bachelor’s degree in a quantitative field required
  • Knowledge / Skills / Abilities
    • Proven comfort and an intellectual curiosity for working with very large sets of data, pulling in relevant team members to address identified – and sometimes undiscovered –needs.
    • Hands-on knowledge in predictive modeling
    • Basic programming skills for web scraping and experience of working with non-structured data preferred
    • Experienced in manipulating and analyzing complex, high-volume, high dimensionality data from various sources to highlight patterns and relationships
    • Strong knowledge of either SAS, R or Python
    • Be proficient in using database querying tools and able to write complex queries and procedures using Teradata SQL and/or Microsoft TSQL
    • Be familiar with one or more reporting and visualization tools – Spotfire / Tableau
    • Be able to communicate complex quantitative analysis and algorithms in a clear, precise and actionable manner
    • At least 1 year experience in an analytical role preferred


    Equal Opportunity Employer – Minorities/Women/Veterans/Disabled/LGBT

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