2 United Employees discussing airplane maintenance
Apply Now    

Technical Services - Engineer

Req #: WHQ00012447-BS
Location: Chicago, IL US
Job Category: Tech Ops / Maintenance - Management & Administrative
Technical Operations –Engineering

Technical Operations is the engineering, maintenance, repair and overhaul division of United. Fleet, Product and Service Engineering are three of several groups in Tech Ops, and these openings could be in one of three core teams;  Fleet Engineering, Product Engineering or Liaison Engineering.


Job overview and responsibilities
  • Study, analyze, and seek solutions to problems related to the design, operation, maintenance, performance, modification, or repair of aircraft, and their components 
  • Use a structured, logical, and analytical approach to problem solving
  • Define maintenance program, configuration, and serviceability criteria ensuring safe and legal operations
  • Analyze and implement regulatory requirements 
  • Evaluate the effects of modifications or new equipment on reliability and performance 
  • Evaluate the benefits of the cost impact of a fleet decision to ensure an optimum balance of cost, asset utilization, quality, and reliability
  • Author, design, test, and manage projects.  Provide on-site technical support for line and base operations
  • Communicate with internal and external customers on technical issues, work scope recommendations, components and failure investigations
  • Be able to multi task in a fast paced environment, with strong project management skills and be a team player with a positive approach to working together  
Technical Operations –Engineering - Team Descriptions
Fleet Engineering – This team consists of engineers that work in the following disciplines:
  • Avionics engineering is responsible for safely and efficiently maintaining aircraft systems reliability and enhancing functionality; as well as providing support for our internal customers.  Responsible subject matter includes communications, navigation, autopilot, electrical, and indication systems.
  • Fleet Components engineering provides technical analysis for component faults and reliability issues in order to develop comprehensive repairs and upgrades.
  • Powerplant provides engine oversight working with Engine vendors on programs and ensures United’s engine performance is maintained to industry leading standards, will evaluate daily engine performance to ensure no action is needed.
  • Structures engineering is responsible for maintaining and modifying the physical aircraft structure (fuselage, wings, empennage, windows, doors, etc.) to prevent corrosion and fatigue related issues.  Structures develop technical instructions to accomplish inspections, repairs, and modifications as needed to support regulatory, as well as business, requirements.
  • Systems engineering is responsible for maintaining a variety of aircraft internal systems.  Develop programs and author paperwork to improve reliability and maintain safety of the numerous ATA chapters assigned to the team.

Product Engineering – This team consists of engineers that work in the following disciplines:

  • Cabin Systems engineering is responsible for the safety, airworthiness, reliability, and installation of entertainment, connectivity, power outlets and lighting in the passenger cabin.
  • Engineering Standards functions include reviewing engineering procedures and updating the General Maintenance Manual (GMM), along with new and current training initiatives, as well as manage the Organization Design Authorization (ODA) functions within engineering.
  • Interiors engineering is responsible for interior configuration of the aircraft.  A variety of project work with both vendor and internal customers is required to support interior systems on the aircraft

Liaison Engineering – This team consists of engineers that work in the following disciplines:

  • Service Engineering provides 24-hour line engineering support at a variety of our hub locations, ORD, SFO and IAH.  Investigates maintenance problems with line maintenance and initiates corrective actions to return aircraft to service in a timely manner.



  • B.S. Degree in Mechanical, Electrical, Aerospace  or relative field in engineering
  • Engineering skill sets which can be applied to a range of aircraft systems
  • These skills include, but are not limited to, analysis of complex technical issues, highly detailed level project development/management for regulatory compliance modifications, and overall ownership of specific system
  • Candidate must be available for a minimum of 20% travel outside of office to cover for aircraft pilot projects
  • Must be legally authorized to work in the United States for any employer without sponsorship
  • Successful completion of interview required to meet job qualifications


This position will be hired as either an Engineer-Level 6, Senior Engineer-Level 5 or Principal Engineer-Level 4; the selection will be based on level of experience. 


Equal Opportunity Employer – Minorities/Women/Veterans/Disabled/LGBT

Apply Now