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Supervisor II - Catering Operations (Sanitation Department)

Req #: DEN00002753-JP
Location: Denver, CO US
Job Category: Food Services - Management & Administrative

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Catering Operations


The Catering Operations division develops, creates and provides the great dining experiences on board our aircraft.

Supervisor II - Food Services Operations (Sanitation Department)

Denver, CO (DEN)

Equal Opportunity Employer – Minorities/Women/Veterans/Disabled/LGBT

Travel subject to service charges/restrictions. Bonuses awarded only under terms of United's policies.




This position supervises a key functional department and may serve as Manager on Duty. The Supervisor II has responsibility for financial, operational, quality and regulatory performance of the assigned department; supervises the production staff, manages resources, shift schedules and addresses performance issues. This position is responsible for production schedules, timeliness and quality of the product.


  • Work closely with department manager to supervise shift and run the day to day departmental operation
  • Responsible for employee scheduling, attendance, discipline, payroll, interviewing, accident investigation and safety awareness
  • Conduct shift briefings and other employee communication
  • Act as Manager on Duty when needed
  • Assist in coordinating production schedules with other departments to meet overall operational needs
  • Responsible for departmental quality, productivity, overall performance, food safety compliance, regulatory compliance and departmental safety programs
  • Responsible for ensuring departmental goals and objectives are met
  • Participate with kitchen and corporate resources to implement Lean processes and objectives into the production process 


  • High School diploma, General Education Development (GED) or educational equivalent required
  • College degree, BA, or MBA preferred


  • Strong leadership skills required
  • Ability to work in a fast-paced environment required
  • Ability to work in temperature controlled (cold) production areas required
  • Ability to work effectively with all levels of the organization, employees and outside suppliers required
  • Excellent written and verbal communications skills required
  • Computer skills including use of email, Word, Excel and PowerPoint preferred 
  • Ability to speak fluent English required
  • Lean Manufacturing/Continuous Improvement experience preferred
  • Fluent in Spanish or another language preferred


  • Two to three years in catering and/or a food services operations preferred
  • Sanitation department experience preferred
  • Previous leadership experience preferred


  • Must be willing and able to work any shift in a 24-hour-a-day / 7-day-a-week operation to include early mornings, late nights, overnights, weekends and holidays
  • Valid state-issued (from any state in the United States) driver's license required
  • Must be legally authorized to work in the United States for any employer without sponsorship
  • Successful completion of interview required to meet job qualification
  • Reliable, punctual attendance is an essential function of the position


Equal Opportunity Employer – Minorities/Women/Veterans/Disabled/LGBT

Apply Now