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Technical Operations is the maintenance, repair and overhaul division of United. The department includes aircraft maintenance technicians, engineers, planners, ground equipment and facilities teams, supply chain teams and more.
Supervisor - Facility Maintenance Operations - IAD
Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT
Travel subject to service charges/restrictions. Bonuses awarded only under terms of United's policies.
NO AGENCIES PLEASE
This position is required to supervise facilities maintenance operations at United staffed maintenance locations. Responsible for the local maintenance planning and execution; productivity, accountability and dependability program execution and (SLA) service level agreement compliance delivering the optimum level of performance in support of safe and reliable airline operations. Partners with all local customer bases ensuring positive customer relations and service level goals achieved. Maintain a positive working together relationship in a union environment.
Supervises Mechanic team performance and execution against all division and corporate maintenance objectives. This includes maintenance customer (SLA) service level agreement compliance, maintenance cycle time, all in service level goals / tolerances, planned and preventative maintenance program compliance.
Leads efficient and effective team maintenance operations in a positive, productive and safe work environment. Supervises maintenance productivity, coordinates technical training, manages employee dependability issues, supports team recognition program and supports employee accountability programs in accordance with policy. Leads safe and environmentally compliant maintenance operations. Supports all safety / OSHA, environmental and training programs compliance. Supports safety mitigation programs and leads investigations that support root cause analysis of accidents, injuries and incidences involving facility areas or team personnel. Maintains proactive communication and positive relations with maintenance team and customer group stakeholders. Manages accurate and effective customer reporting and communication programs while sustaining positive customer service and effectiveness ratings.