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Supervisor - Facility Maintenance Operations

Req #: IAD00000924-VB
Location: Washington, DC US
Job Category: Tech Ops / Maintenance - Management & Administrative


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Technical Operations


Technical Operations is the maintenance, repair and overhaul division of United. The department includes aircraft maintenance technicians, engineers, planners, ground equipment and facilities teams, supply chain teams and more.


 


Supervisor - Facility Maintenance Operations - IAD

Washington Dulles

 

 Equal Opportunity Employer  - Minorities/Women/Veterans/Disabled/LGBT

  

Travel subject to service charges/restrictions. Bonuses awarded only under terms of United's policies.

  

NO AGENCIES PLEASE

 

Overview

This position is required to supervise facilities maintenance operations at United staffed maintenance locations.  Responsible for the local maintenance planning and execution; productivity, accountability and dependability program execution and (SLA) service level agreement compliance delivering the optimum level of performance in support of safe and reliable airline operations.  Partners with all local customer bases ensuring positive customer relations and service level goals achieved.  Maintain a positive working together relationship in a union environment.

 

Supervises Mechanic team performance and execution against all division and corporate maintenance objectives.  This includes maintenance customer (SLA) service level agreement compliance, maintenance cycle time, all in service level goals / tolerances, planned and preventative maintenance program compliance. 


Leads efficient and effective team maintenance operations in a positive, productive and safe work environment.  Supervises maintenance productivity, coordinates technical training, manages employee dependability issues, supports team recognition program and supports employee accountability programs in accordance with policy.  Leads safe and environmentally compliant maintenance operations.  Supports all safety / OSHA, environmental and training programs compliance.  Supports safety mitigation programs and leads investigations that support root cause analysis of accidents, injuries and incidences involving facility areas or team personnel.  Maintains proactive communication and positive relations with maintenance team and customer group stakeholders.  Manages accurate and effective customer reporting and communication programs while sustaining positive customer service and effectiveness ratings.  

Responsibilities

  • Supervises Mechanic team performance and execution against all division and corporate maintenance objectives.
  • This includes maintenance customer (SLA) service level agreement compliance, maintenance cycle time, all in service level goals / tolerances, planned and preventative maintenance program compliance.
  • Supports efficient and effective team maintenance operations in a positive, productive and safe work environment.
  • Supervises maintenance productivity, coordinates technical training, manages employee dependability issues, supports team recognition program and supports employee accountability programs in accordance with policy.
  • Leads safe and environmentally compliant maintenance operations.
  • Supports all safety / OSHA, environmental and training programs compliance.
  • Supports safety mitigation programs and leads investigations that support root cause analysis of accidents, injuries and incidences involving ground service equipment or team personnel.
  • Maintains proactive communication and positive relations with maintenance team and customer group stakeholders.
  • Manages accurate and effective customer reporting and communication programs while sustaining positive customer service and effectiveness ratings

Required

  • High School Diploma /GED or equivalent
  • Knowledge of planning and execution of maintenance operations
  • Advanced computer skills
  • Possess related technical knowledge
  • Minimum 2 years’ experience in a maintenance- related role
  • Must have a valid active state issued driver's license (expired, revoked, suspended or denied are not considered valid)
  • Must be flexible to work any shift assigned in a 24/7 operation including nights, weekends and holidays

Preferred


  • Associate’s degree and/or Bachelor’s degree in a related field
  • Related skills/Trade licenses
  • Experience leading a team of maintenance personnel
  • Knowledge of facilities / building maintenance skills / trades, such as Electrical, Conveyor, Plumbing, building maintenance / systems
  • Extensive knowledge in HVAC


Other

  • Limited travel may be required
  • Regular attendance and punctuality in accordance with United's policies is required
  • Must be legally authorized to work in the United States for any employer without sponsorship
  • Successful completion of interview required to meet job qualifications


     


 

Equal Opportunity Employer – Minorities/Women/Veterans/Disabled/LGBT

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