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Project Manager - Information Technology

Req #: WHQ00011910-RA
Location: Chicago, IL US
Job Category: Information Technology
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Project Manager - IT Technical Operations & Safety Systems

Equal Opportunity Employer – Minorities/Women/Veterans/Disabled/LGBT

Travel subject to service charges/restrictions. Bonuses awarded only under terms of United's policies.

As a Project Manager of Tech Ops and Safety Systems you will plan, execute, and finalize projects of medium to large scale projects, according to strict deadlines, and a defined budget. This includes acquiring resources and coordinating the efforts of team members and third-party contractors or consultants in order to deliver projects according to plan. As Project Manager, you will also define the project’s objectives with management direction, and oversee quality control throughout its life cycle, using proven communication, analytical and problem-solving skills in order to maximize the benefit of IT and Business investments.

As a Project Manager you should have software development project experience.  Also while performing your responsibilities, you should require minimal direction and supervision from your manager.
  • Serve as a PM in the scrum master or product owner capacity and be responsible for high-level prioritization and direction of the team, tracking financial metrics, schedule, and will be given autonomy to prioritize scope on the effort.
  • Act as the primary spokesperson for the system and liaison with the customer, providing capability demonstrations and attending planning meetings that are both technical and operational in nature
  • Oversee the development of the detailed business requirements for assigned component or project to ensure they address the business unit’s objectives
  • Develop a detailed estimate of the level of effort required. Create a project plan for the deliverable objective
  • Track, manage, and adjust the original plan as necessary to ensure success
  • Escalate problems as necessary to ensure awareness and seek assistance with resolution
  • Communicate the requirements, design, estimates to the senior project manager or project sponsor
  • Provide regular status reports to others involved in the project
  • Meet the project requirements by delivering a quality solution, on time, and within the planned budget
  • May perform other duties as assigned by senior project managers or management
  • Associates Degree required
  • Bachelor's Degree (Preferably in Computer Science or related major) preferred
  • Master’s degree preferred


  • Certification in Agile Project Management or PMP preferred





  • Basic comprehension of technology and ability to speak and understand technical terms.
  • Demonstrates advanced knowledge and skills related to IT project management
  • Demonstrates solid knowledge of managing projects using Agile development, SDLC and creating lifecycle deliverables including detailed project, risk, and issue plans to ensure project goals are accomplished
  • Demonstrated use of Microsoft Project and Microsoft Office products (Word, Excel, etc.) plus Visio
  • Strong written and oral communication skills
  • Strong interpersonal skills
  • Team Player
  • Flexible with work schedule during times of IT deployment activities
  • Tenacious, persuasive, encouraging, and motivating
  • Multitasking and problem-solving capabilities
  • Ability to effectively prioritize and execute tasks in a high-pressure environment
  • 5+ years of experience in system/software solution development and delivery
  • Successful delivery of med to large size IT Application Development projects using Agile methodology.
  • Hands-on experience running SCRUM projects
  • Experienced at working both independently and in a team-oriented collaborative environment is essential
  • Other
  • Must be legally authorized to work in the United States for any employer without sponsorship
  • Successful completion of interview required to meet job qualification
  • Reliable, punctual attendance is an essential function of the position


Equal Opportunity Employer – Minorities/Women/Veterans/Disabled/LGBT

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