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Associate Analyst - Pricing / Revenue Management

Req #: WHQ00011380-MH
Location: Chicago, IL US
Job Category: Full-Time - MBA/ELP & Undergrad

Job Title: Associate Analyst – Pricing / Revenue Management


Company Overview

United Airlines is a leading global carrier focused on being the airline customers want to fly, employees want to work for and shareholders want to invest in. Against the backdrop of industry-wide consolidation and historic levels of profitability, United has transformed into a financially strong company. Built on a culture of Working Together, United is well positioned to deliver meaningful profitability and sustainable long-term value for our shareholders. Highlights of United Airlines include:

  • World’s most comprehensive global route network, including world-class international gateways to Europe, Asia, Latin America, Australia, Africa and the Middle East, with non-stop or one-stop service from virtually anywhere in the U.S.;

  • Optimal hub locations including key business centers and global gateways such as New York/Newark, Chicago, San Francisco, Houston, Washington D.C. and Los Angeles;

  • A modern, customer-pleasing and fuel-efficient fleet of nearly 700 mainline and more than 500 regional aircraft; and

  • Mileage Plus, the industry-leading loyalty program providing members the most opportunities to earn and use miles.


Pricing and Revenue Management Overview

At United, the Pricing and Revenue Management department optimizes revenue for the company’s industry-leading network. Pricing defines price points based on industry dynamics and customers’ willingness to pay, as well as assigns rules to the fares. Revenue Management forecasts demand for each fare product and overbooks the sale of seats to account for cancellations. Both Pricing and Revenue Management are essential to United’s efforts to maximize revenue on its network.


Job Description

Associate Analysts are placed into either Pricing or Revenue Management depending on the organization’s needs, and are provided with training focused on industry dynamics, airline economics and Pricing / Revenue Management technical skills. A mentor is also assigned to each individual for personalized assistance and development.

  • Revenue Management Analysts are responsible for a geographic entity of markets and make decisions to improve fare mix, forecast demand, and set overbooking levels. 

  • Pricing Analysts set fare levels, monitor distribution, and analyze the competitive landscape for their geographic entity.  


    In both Pricing and Revenue Management, Associate Analysts are the company’s resident experts who determine forward trends in bookings and revenue and frequently communicate these trends to leadership inside and outside the department. In addition, they assess market conditions and customer segments and regularly work together with other departments within the company like Network Planning, Sales, Marketing, and Operations to coordinate company strategy. Responsibilities include, but are not limited to the following:

  • Analyze trends in ticket bookings, revenue and market dynamics

  • Assess demand patterns and competitive landscape, segment customers based on market conditions

  • Develop fare structure / demand forecast to optimize revenue

  • Plan seasonal strategy for upcoming holidays and peak travel periods

  • Communicate department strategy, working together with other stakeholders in the company


Required Skills and Experience

  • Current undergraduate student, demonstrating strong academic performance; senior standing required         

  • Proven ability to prioritize a range of responsibilities

  • Strong verbal and written communication skills and the ability to work well with others

  • Ability to apply quantitative skills and business acumen to airline industry

  • Track record of outstanding analytical and problem solving skills

  • Position is based in Chicago, IL

  • Target start dates are December 2017 / January 2018 or July 2018

  • Must be legally authorized to work in the United States for any employer without sponsorship now or in the future


Preferred Skills and Experience

  • Relevant work experience and airline industry exposure is a plus, however not required
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